http://muralivarmaraja.sys-con.com/ Latest News from Murali Varmaraja en Copyright 2009 Ulitzer.com Ulitzer.com Wed, 09 Dec 2009 05:16:59 EST http://backend.userland.com/rss 360 http://muralivarmaraja.sys-con.com/node/986756 Online commerce is no longer just for consumer products, but also for direct and indirect goods and services. As a result, new demands are placed on classic customer relationship management (CRM) applications. While most have successfully automated customer-facing interactions (such as order capture, configuration, pricing, and order query), they still rely on external systems to process subsequent steps (such as invoicing, fulfillment, and pick-pack-ship), which are completed in a back-office enterprise resource planning (ERP) application. <p><a href="http://muralivarmaraja.sys-con.com/node/986756" target="_blank">read more</a></p> Sun, 07 Jun 2009 10:15:00 EDT http://muralivarmaraja.sys-con.com/node/986756 http://muralivarmaraja.sys-con.com/node/986756#feedback